How We Work
Clear scope. Working reviews. Continuing responsibility.
A packaged engagement brings the planning, implementation and operating work into one relationship with PKG. You know what we are building, how it will be checked and who is responsible after launch.
1. Discovery: agree the useful result
We start with your business question or workflow, the systems involved and the constraints. Together we define the requirements, architecture and acceptance criteria.
The deliverable is a written plan and a fixed-price build proposal. Discovery is a separately scoped engagement; you can decide whether to continue after reviewing its result.
2. Build: review working progress
Implementation follows the agreed scope. Regular reviews give your team working software to evaluate, rather than waiting until the end to see whether it fits. Changes outside the scope are agreed before the extra work begins.
Testing, operating visibility and documentation are built into the delivery. The acceptance criteria establish what needs to be demonstrated before handover to ongoing operation.
3. Run: keep the solution useful
The operating agreement defines maintenance, monitoring, incident responsibilities and improvements within the monthly scope. Larger enhancements are planned separately.
PKG remains your delivery partner after launch. You do not need to reconstruct the history of the implementation each time a new question arises.
Ownership, licensing and transition
Your data remains yours. The agreement distinguishes product software, third-party components and bespoke deliverables, and sets the relevant ownership and licensing rights.
It also defines access, documentation, notice and transition arrangements. Those terms depend on the engagement and software involved; a notice period and a transition-runtime right are not the same thing.
What we need from your team
- A person who can make decisions about the work and its priorities.
- Access to the relevant systems and people, within agreed boundaries.
- Time to review progress and tell us what does or does not fit.
- A shared definition of what a useful outcome looks like.